TECHNICAL SUPPORT
WHOTSPOT provides 30 Days installation
support and unlimited email support to our customers. To
obtain support, complete the Technical Support Form and we
will help you within 24 hours. For Installation support,
please call the support telephone we provided with your
equipment purchase.
Note: If your
problem is not related to WiFi access at a Whotspot
location, or is of a more general computer-related problem -
contact
YourTechOnline 24 hours/7 Days a week.
IF YOU ARE HAVING USERNAME OR PASSWORD PROBLEMS LOGGING
IN AT A HOTSPOT LOCATION, PLEASE
COMPLETE THIS FORM OR VISIT HERE
Problems with Windows Vista on your
laptop? Can't connect properly at a wifi hotspot?
Checkout Microsoft's
solution here.
GENERAL
COMPUTER HELP
Live computer repair - 24 hours a day from
PC Magazine's winner! Call
1-877-717-7111 or visit:
YourTechOnline
SUPPORT
DOCUMENTS
#1 Requested Support Question: I
can not login even though I entered my username and
password. Answer: Usernames and Passwords are case
sensitive. You must use the exact uppercase and lower case
characters that you used when you first signed up.
WiFi
Support
Please make sure you
have looked though our other
support areas for a solution to your problem, before
contacting us.
TELEPHONE SUPPORT
If you would like to leave us a message or provide other
verbal information to clarify your request:
9am-9pm EST - you might actually reach us by telephone!
Call on of our Skype VoIP lines at
USA/Canada
East Coast: (339) 337-5069
