TERMS OF SERVICE
This document describes the terms and conditions governing the use of
this Internet access. You are the enduser hereinto referred to as ("User").
By signing up for the service, you accept all of the terms and conditions
("Terms and Conditions") set forth below, and in any addenda to this
agreement, and authorize us to provide the Services (as defined below) for a
period agreed to upon placing an order for the Services (the "Initial
Term").
PLEASE CAREFULLY READ AND REVIEW THE TERMS AND CONDITIONS BEFORE USING
THE EQUIPMENT OR THE SERVICE. BY USING THE SERVICES YOU ARE BECOMING A PARTY
TO AND AGREE TO BE BOUND BY THIS AGREEMENT. YOU FURTHERMORE ACKNOWLEDGE THAT
YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS AND AGREE TO BE BOUND
BY THE TERMS AND CONDITIONS IN EFFECT AND AS UPDATED BY US FROM TIME TO
TIME. IN ADDITION, BY PLACING AN ORDER FOR THE SERVICES, YOU ACKNOWLEDGE
THAT WE WILL COMMENCE PROCESSING SUCH ORDER AND WILL INCUR EXPENSES AND
OBLIGATIONS IMMEDIATELY.
IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS, YOU MAY NOT
USE THE SERVICES AND YOU SHOULD CANCEL YOUR ORDER. IF YOU DO NOT AGREE TO BE
BOUND BY THE TERMS AND CONDITIONS, WE WILL BE UNDER NO OBLIGATION TO PROVIDE
YOU WITH THE SERVICES.
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WHOTSPOT TERMS OF SERVICE
THE TERMS AND CONDITIONS ARE SUBJECT TO REVISION FROM TIME TO TIME.
- Computer Equipment
User agrees to purchase network access
services ("Services") from us. We or our contractor has provided User
with materials, which set forth the minimum hardware and operating
system requirements necessary to use the Services. User represents and
agrees that User has reviewed those materials and that the computer in
which the Equipment will be installed meets these minimum requirements.
- Equipment Provided
We, or our agent or contractor may
provide User with a radio, an antenna, and certain software
(collectively the "Equipment"). We may also provide a user manual that
contains instructions for setting up and using the Equipment. The
Equipment provided by us, if installed and used properly, allows the
User to access and use the Services.
- Services
Services provided by us are for the sole use of
the User and not for resale of any kind without the prior written
consent from us, which may be given at its sole discretion. In the event
the User attempts to resell the Services, we may, at our sole
discretion, increase the fees associated with the Services, or terminate
the Services.
- Billing
User agrees to pay all charges to User’s account,
including recurring fees, applicable taxes and charges to recover taxes
paid, in accordance with billing terms in effect at the time the fee or
charge becomes payable. User agrees to provide us with accurate and
complete billing information, including User’s legal name, address,
telephone number and credit card information. User agrees to report to
us all changes to this information within thirty (30) days of any
change, including any change in the expiration date of User’s credit
card. The recurring fee is due and payable in advance of the respective
billing period for which the User has purchased Services, with the first
payment due and payable on the activation date of the Services. User
agrees to pay a fee for processing unpaid checks or rejected credit
cards. Activation and usage fees are non-refundable. The initial payment
may include non-recurring installation charges including, but not
limited to equipment and activation fees. Delinquent accounts are
subject to immediate termination or suspension of Services at the sole
discretion of us. If payment is not received by us within fifteen (15)
days from the date payment is due, User’s account is considered
delinquent and User will be subject to a late payment fee of 1.5% per
month of the outstanding balance on User’s account or $15 dollars,
whichever is greater (not to exceed the maximum rate permitted by law).
User is also responsible for all attorney and collection fees arising
from our efforts to collect any unpaid balance.
- Intended Use of the Services
User acknowledges and agrees
that the Services are for personal use and agrees not to use the
Services in a manner prohibited by any federal or state law or
regulation. User further agrees to adhere to our Acceptable Use Policy
("AUP") which is available on our Account Management website.
Transmission of any material in violation of federal or state law or
regulation, including, but not limited to any copyrighted material,
material protected by a trade secret or material or messages that are
unlawful, harassing, libelous, abusive, threatening, harmful, vulgar,
obscene or otherwise objectionable in any manner or nature or that
encourages conduct that could constitute a criminal offense, give rise
to civil liability or otherwise violate any applicable local, state,
national or international law or regulation, is prohibited.
User acknowledges that there is content on the Internet or otherwise
available through the Services which may be offensive, or which may not
be in compliance with all local laws, regulations and other rules. We
assume no responsibility for and exercises no control over the content
contained on the Internet or is otherwise available through the
Services. All content accessed or received by the User is used by User
at his or her own risk, and we and our employees shall have no liability
resulting from the access or use of such content by the User.
- System and Network Security
Users may not attempt to
circumvent user authentication or security of any host, network, or
account (also known as "cracking"). This includes, but is not limited
to, accessing data not intended for the User, logging into a server or
account the User is not expressly authorized to access, or probing the
security of other networks.
Users may not attempt to interfere with service to any user, host, or
network ("denial of service attacks"). This includes, but is not limited
to, "flooding" of networks, deliberate attempts to overload a service,
and attempts to "crash" a host.
Users may not use any kind of program/script/command, or send
messages of any kind, designed to interfere with a user's terminal
session, via any means, locally or by the Internet.
Users who violate systems or network security may incur criminal or
civil liability. We will cooperate fully with investigations of
violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation of
suspected criminal violations.
Users understand that there are certain security risks by utilizing
wireless 802.11b networks. We are committed to maintaining a public
network for ease of use and make no guarantees or representations
regarding the security of our network. We recommend the use of personal
firewall software and a VPN client to attach to private networks. As an
option, we support routable IP addresses to all connection types to
support a corporate VPN.
- Privacy; Monitoring the Services
We are under no obligation
to monitor the services, but we may do so from time to time and we may
disclose information regarding User’s use of the Services for any reason
and at our sole discretion in order to satisfy applicable laws,
regulations, governmental requests, or in order to operate and deliver
the Services in an effective manner, or to otherwise protect us and our
Users. We agree to comply with the terms of our Privacy Policy, as it
may be amended from time to time.
- IP Addresses
IP addresses are normally assigned on a
dynamic basis and there is little or no assurance that the User will be
assigned the same (or even similar) IP address between sessions.
- Restrictions
Users agree not to run any servers in
conjunction with the Services, including but not limited to, electronic
mail, NAT, DHCP and DNS servers. In the event any User attempts to
utilize a server on the network, we may, at our sole discretion,
increase the fees associated with the Services, or terminate the
Services.
- Term / Cancellation
In reference to Whotspot WiFi Gateway
equipment purchases and the monthly location fee associated with it, the
user agrees to maintain Services for
the duration of the Initial Term. After the Initial Term, Services shall
automatically renew for successive periods equivalent to the Initial
Term. User may terminate the Services at the end of the Initial Term or
at any time during any renewal term by providing not less than TEN (10)
days written notice to us. Termination notice must be sent via our
online contact form at http://www.whotspot.com/contact.html.
- Reconnect Fee
If the Services are terminated due to
non-payment and/or breach of the Terms and Conditions or ACCEPTABLE USE
POLICY, User agrees to pay a reconnection fee, if Services are
reactivated.
- Disclaimer of Liability
THE SERVICES PROVIDED BY US ARE
PROVIDED "AS IS." WE MAKE NO WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, OR ANY WARRANTY REGARDING
THE RELIABILITY OR SUITABILITY FOR A PARTICULAR PURPOSE OF ITS SERVICES.
USER UNDERSTANDS AND ACKNOWLEDGES THAT WE EXERCISE NO CONTROL OVER THE
NATURE, CONTENT OR RELIABILITY OF THE INFORMATION AND/OR DATA PASSING
THROUGH OUR NETWORK. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY
US, ITS DEALERS, AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY AND USER
MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. WE MAKES NO WARRANTY OF
ANY KIND, EITHER EXPRESSED OR IMPLIED, REGARDING THE QUALITY, ACCURACY
OR VALIDITY OF THE INFORMATION AND/OR DATA RESIDING ON OR PASSING
THROUGH ANY NETWORK. USE OF ANY INFORMATION AND/OR DATA OBTAINED FROM OR
THROUGH SERVICES PROVIDED BY US WILL BE AT USER’S OWN RISK. USER
ACKNOWLEDGES THAT WE ARE NOT LIABLE FOR ANY ERRORS OR INTERRUPTION IN
THE INSTALLATION PROCESS OR IN PROVIDING THE SERVICES, WHETHER WITHIN OR
OUTSIDE THE CONTROL OF US. UNDER NO CIRCUMSTANCES SHALL THE USER HOLD US
OR ANY OF OUR AGENTS, CONTRACTORS OR REPRESENTATIVES RESPONSIBLE FOR ANY
FORM OF DAMAGES OR LOSSES (INCLUDING WITHOUT LIMITATION ANY DIRECT,
INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR LOSSES) SUFFERED FROM,
BUT NOT LIMITED TO ERRORS, DELAYS, LOSS OF INFORMATION, DELAYS IN THE
INSTALLATION OR PROVISIONING PROCESS, OR INTERRUPTIONS IN THE SERVICES
CAUSED BY THE USER, US OR A THIRD PARTY’S NEGLIGENCE, FAULT, MISCONDUCT
OR FAILURE TO PERFORM. USER UNDERSTANDS THAT TELECOMMUNICATION AND/OR
NETWORK ACCESS SERVICES MAY BE TEMPORARILY UNAVAILABLE FOR SCHEDULED OR
UNSCHEDULED MAINTENANCE AND FOR OTHER REASONS WITHIN AND OUTSIDE OF THE
DIRECT CONTROL OF US. UNDER NO CIRCUMSTANCES DO ANY SUCH ERRORS, DELAYS,
INTERRUPTIONS IN SERVICES OR LOSS OF INFORMATION NULLIFY OR MODIFY THESE
TERMS AND CONDITIONS. WE RESERVE THE RIGHT TO REFUSE OR TERMINATE
SERVICES TO A USER AT ANY TIME WITHOUT CAUSE. THE INTERNET CONTAINS
UNEDITED MATERIALS, WHICH MAY BE SEXUALLY EXPLICIT, OR MAY BE OFFENSIVE
TO YOU OR OTHERS ACCESSING THE SERVICES. WE HAVE NO CONTROL OVER SUCH
MATERIALS AND ACCEPT NO RESPONSIBILITY FOR SUCH MATERIALS.
- User Complaint Resolution
In order to resolve a complaint
regarding the Services or to receive further information regarding the
use of the Services, User should contact us at the address and phone
number listed on our website.
- Additional Terms and Conditions
We may, from time to time,
send e-mail messages or other forms of communication to User containing
advertisements, promotions, etc. which may be offered by third parties.
We make no representation or warranty with respect to the content of any
such third party communications or goods or services which may be
obtained in response to such communications and User agrees that we
shall not have any liability with respect thereto, nor shall any such
messages amend the Terms and Conditions unless specifically agreed to in
writing by us. Additionally, our web site may contain links to Web sites
operated by parties other than us. Such links are provided for your
convenience only. We do not control such Web sites and is not
responsible for their contents. Our inclusion of links to such Web sites
does not imply any endorsement of the material on such Web sites or any
association with their operators.
- Entire Agreement
The Services Order Confirmation and
Acknowledgement Terms and Conditions, the Terms and Conditions, the
Acceptable Use Policy and the Privacy Policy contain the entire
agreement and understanding concerning the Services and supersede all
prior negotiations, proposed agreements, and all other agreements,
whether electronic, written or oral. The Terms and Conditions may be
modified at any time by us. A printed version of these Terms and
Conditions and of any notice given in electronic form shall be
admissible in judicial or administrative hearings based upon or relating
to the Terms and Conditions to the same extent and subject to the same
conditions as other business documents and records originally generated
and maintained in printed form.
- Assignment and Successors in Interest
All of the Terms and
Conditions shall be binding upon, inure to the benefit of, and be
enforceable by the respective successors and permitted assigns of User.
Except as specifically stated herein, neither these Terms and Conditions
nor any of the rights, interests or obligations of User or us shall be
assigned or delegated without the prior written consent of us. Any
unauthorized assignment or delegation shall be null and void.
Notwithstanding the foregoing, we may assign or otherwise transfer its
rights and obligations to any affiliate (whether by purchase of stock or
assets, merger, operation of law, or otherwise) of that portion of its
business related to the subject matter hereof.
- Venue/Choice of Law
These Terms and Conditions shall be
construed in accordance with the laws of the Province of Quebec
(excluding rules regarding conflicts of law) and Canada.
- Severability
In the event that it is determined by a court
of competent jurisdiction as a part of a final non-appealable judgment
that any provision of these Terms and Conditions (or part thereof) is
invalid, illegal, or otherwise unenforceable, such provision will be
enforced as nearly as possible in accordance with the stated intention
of the parties, while the remainder of the Terms and Conditions will
remain in full force and effect.
- Indemnification
User shall indemnify and hold us harmless
against any and all claims, losses, damages and liabilities sustained by
User resulting from, rising out of, or connected with any breach of, or
non-fulfillment of any representation, warranty, covenant or agreement
made by or other obligation of User contained in these Terms and
Conditions.
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